Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (770) 267-3006.

What are the Hospital hours?

Our hospital is open Monday, Tuesday, Wednesday and Friday from 7:00 am to 5:00 pm. Thursday from 7:00 am to 7:00 pm. On Saturdays we are open from 8:00 am until noon. The clinic is closed on Sunday.

Do I need to have an appointment?

Yes, patients are seen by appointment.

What forms of payment do you accept?

Cash, Check, Mastercard, Visa, Discover, American Express and CareCredit. 

Can I make payments?

Payment is required at the time of service.

At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. If we are seeing your pet for puppy/kitten vaccines, we will talk with you about surgical sterilization at the end of the series. All pets are given an exam prior to surgery to help us determine if they are healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is performed prior to undergoing anesthesia and surgery.

What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery. 

How long do the sutures stay in after my pet's surgery?

Procedures involving sutures typically require them to be removed in 10-14 days following the surgery.

Is it a good idea to let my pet have at least one litter?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate infections later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

Do you board pets?

Yes, we offer boarding for our clients. We have designated boarding space for both dogs and cats.

What are your kennels like?

Our dog kennels are all indoor. The dogs are walked 3 times daily while they are boarding. We have Cat Condos available for feline boarders and they are housed in a separate area from the dogs. Blankets, bowls and food are provided for our boarders, but you are always welcome to bring your own.